Assignment 1: Quick Trip Case Study
Due Week 4 and worth 250 points

Complete  an analysis of the QuickTrip. Assess the organizational layout,  performance metrics, and the technology that is used to measure  performance and connect with consumers.

The QuickTrip Case Study is available in the course shell. It is also available at the following link: http://supplychainresearch.com/images/quik_trip.pdf

Write a six to seven (6-7) page paper in which you:

1. Evaluate  QuickTrip operations strategy and explain how the organization seeks to  gain a competitive advantage in terms of sustainability.
2. Analyze  how operation management activities affect the customer experience.  Select two (2) operation management challenges and provide the solutions  for confronting them.
3. Examine  QuickTrip value chain and evaluate its effectiveness to operations in  terms of quality, value creation, and customer satisfaction.
4. Determine  the different types of performance measurements that can be used to  measure QuickTrip service-delivery system design. Select at least two  (2) types that can be applied and provide justifications for the  selection.
5. Examine  the different types of technologies applied to QuickTrip service  operations and evaluate how the technologies strengthen the value chain.
6. Use at least two (2) quality resources in this assignment that do not include the initial case study. Note: Wikipedia and similar websites do not qualify as quality resources.

Your assignment must follow these formatting requirements:

• Be  typed, double spaced, using Times New Roman font (size 12), with  one-inch margins on all sides; citations and references must follow Strayer Writing Standards (SWS). Check with your professor for any additional instructions.
• Include  a cover page containing the title of the assignment, the student’s  name, the professor’s name, the course title, and the date. The cover  page and the reference page are not included in the required assignment  page length.

The specific course learning outcomes associated with this assignment are:

• Apply the concept of operations management.
• Compare and contrast the difference between a supply chain and a value chain.
• Analyze the types of measures used for decision making.
• Analyze the five key competitive priorities and their relationship to operations strategy.
• Analyze different types of technology and their roles in manufacturing and service operations.
• Use technology and information resources to research issues in operations management.
• Write clearly and concisely about operations management using proper writing mechanics.