Describe how you would present the negative message in person.
What benefits might be available when procuring material for a project from a global supply base?
September 20, 2019Explain the importance of developing metrics and KPIs in logistics and supply chain operations.
September 20, 2019Describe how you would present the negative message in person.
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Question Description
Please respond to the questions one at a time. Indicate the activity in the title of your response, for example, Activity 1, Activity 2, etc.
Activity 1
Think of a situation in your job in which you need to communicate a negative message.
- Develop a written message that states the message clearly.
- Describe how you would present the negative message in person
Draw on the four parts of a negative message reviewed in the text: (1) Buffer or cushion, (2) Explanation, (3) Negative News, and (4) Redirect
Activity 2
Select one of the scenarios based on your birth month from the linked document and develop a crisis communication plan for your selected scenario. See Section 17.3 of your text to learn about the components of an effective crisis plan.
