Restaurant Name – Los Pollos Hermanos Restaurant Restaurant Place – Albuquerque New Mexico My restaurant is 3 floors Each floor 54 Covers (Seating) All the Floor Kitchen, lobby and Restroom • Needs Analysis (Task 1) • Business Plan (Task 2) • Scale Model of the Proposed business (Task 3) (if you are taking this online you may submit photos and video of the model. You will need to be present in the photo.) • Construction Plan with design drawing that includes all safety, sanitation, and security elements, access and parking requirements (Task 4). • Develop a presentation to give to a group of venture capitalists who you would like to have invest in your new venture. If you need more help in developing your pitch check out these sites: 1. Making Your Start Up More Attractive for Investors http://www.vccafe.com/2010/09/26/10-tips-formaking-your-startup-more-attractive-for-investors-presentation/ 2. 6 Steps to the Perfect Pitch http://www.entrepreneur.com/article/201826 Part 1 – Analysis Description You will focus on what areas of the hospitality industry most interest you and what is both feasible and needed in your chosen area. This will include investigating issues such as need, cost, timing, the story you want to tell through your facility. Include: • Area, demographic, and neighborhood analysis • Site review – what is available, think location, location, location; what is already in the area; what is the draw to the area • Proposed development costs – will you build or renovate; what is the going cost per foot for each; cost for facility design, decorating. • Market analysis – who are the stakeholders; who will you market to; is it seasonal ___________________________________________________________________ To complete this task, engage in the following activities: 1. What does the hospitality industry have to offer? Where do you fit in? I. Before running off to start a Day Spa, B & B, Resort, or Restaurant you need to find your passion and what business will be meet your dreams, you abilities and talents, and the needs of the community. II. Investigate the big three hospitality areas: Food and Beverage, Travel and Tourism, and Accommodations 1. Locate resources that describe the pros and cons of investing your time and money in each 2. Make a list of these pros and cons for each III. Create a table and in one column list your dreams within the hospitality industry including jobs, places, types of businesses; in the other column make a list of your skills, talents, resources, and education. 2. Investigate the types of new development or renovation of current space for hospitality services. While you may have decided on one specific area that you are most interested in, be sure to investigate a variety so that you are both more knowledgeable and certain of your direction. Here are some places to start. 1. Investigate 10 Global Hospitality Trends in Hotels and Resorts at http://davidmcmillangroup.typepad.com/consulting/2008/01/10-global-trend.html 2. Developing and Renovating Hospitality Properties http://davidmcmillangroup.typepad.com/consulting/2008/01/10-global-trend.html 3. 5 Important Trends Shaping Todays Hotel Construction Market http://www.bdcnetwork.com/5-important-trends-shaping-today%E2%80%99s-hotelconstruction-market 4. Owning a B & B is all about Tradeoffs http://www.bandbcoach.com/blog/category/pros+and+cons+of+owning+a+bed+a nd+breakfast 5. Opening a Spa Business http://www.brighthub.com/office/entrepreneurs/articles/114700.aspx 6. Weight Loss Resorts a Boon to Developers http://www.hladvisors.com/publicationsresearch/publications-research/publication-details/weight-loss-resorts-boon-for-developers 7. Three trends in hotel renovations http://www.hotelnewsnow.com/Article/13963/3-trends-inhotel-renovations 8. Feasibility Study for Water Parks (in Resources) 3. Now that you have some ideas about what you might want to open, think about whether to build new or renovate. 1. Restaurant Remodeling: Arm Yourself for the Battle of the Budget http://www.restaurant.org/Manage-My-Restaurant/Operations/Front-ofHouse/Restaurant-remodeling-Arm-yourself-for-the-battle 2. Renovate or Build New http://hotelexecutive.com/business_review/2983/is-it-better-torenovateconvert-an-existing-asset-or-build-a-new-one 3. Renovation vs new construction http://hotelexecutive.com/business_review/238/hotelexpansion-renovation-vs-new-construction 4. Costs to Build http://www.fixr.com/costs/build-hotel 4. Now that you have looked at the variety of businesses within the hospitality industry, investigated the costs, and compared your dreams to your talents, now it is time to make a preliminary needs analysis and decide on the project your will pursue. This project will ultimately involve either planning to build or renovate a hotel, motel, bed and breakfast, day spa, resort, or restaurant. You are in charge of not only designing the facilities but ensuring that it fits your budget, is in the best location for return on investment, and meets all regulations. 1. Read this FIRST! Hotel Market Research and Feasibility Study http://www.xotels.com/en/hotel-management/hotel-market-research 2. Go out an look at possible sites 3. Investigate the neighborhood 4. Investigate competition 5. Interview other owners for similar businesses 6. Visit the city or county government offices to obtain permit information and regulations 7. What is the history of the current location or property Part 2 – Business Plan 1. Watch Bromley Sun Lodge on Hotel Impossible at http://www.travelchannel.com/video/bromley-sun-lodge-2 1. 1. What issues are occurring at the Bromley Sun Lodge? 2. Identify initial problems that could have been prevented with good planning 2. Investigate how to write your business plan: 1. Watch Starting a Business: Writing a Business Plan 2. Watch So You want to open up a restaurant 3. How to Write a Persuasive Hotel Business Plan http://www.xotels.com/en/hotelmanagement/hotel-business-plan 4. Bed and Breakfast Business Plan http://www.bplans.com/bed_and_breakfast_business_plan/executive_summary_fc.php 5. Health Spa Business Plan http://www.bplans.com/health_spa_business_plan/executive_summary_fc.php 3. Read and review http://www.xotels.com/en/revenue-management/starting-your-own-hotel Go to Business Plans middle of the page 4. Watch Four Seasons Inn on Hotel Hell http://www.fox.com/watch/321155651653/7684543488 1. The owner had a dream but what was the reality? 2. What went wrong? 3. How could a plan have helped? 5. Now it is time to develop your own plan. Use the template provided in the Resources and make the plan detailed and specific to the hospitality business you want to start. Keep in mind the information you gathered in your needs analysis. Part 3 – Innovative Facility Design you will focus in on the design of the facility. You have a needs analysis and a plan. Now you will get down to development. Studying the innovations in the market as well as the pitfall to avoid is an essential part of this process. To complete this task: 1. Investigate current trends and concepts in hotel design: 1. 7 Facets of Inspired Hotel Design an Renovations http://www.phd-hosp.com/blog/design/7facets-of-inspired-hotel-design-and-renovations.aspx 2. Innovative Hotel Concepts http://www.xotels.com/en/hotel-management/innovative-hotelconcepts 3. Radical Innovation Award 2014 http://www.radicalinnovationaward.com/ 4. Watch Futuristic Concept Hotels 5. Watch https://www.youtube.com/watch?v=gPx8_NBvPsU&feature=youtu.be Future of Hotel Industry in Ireland 6. Watch https://www.youtube.com/watch?v=rlNdbqkglvg&feature=youtu.be What’s next in service for the hospitality industry, a culture of care 2. Investigate the trends, designs, and materials for hotel, B&B, spa, and restaurant design 1. Watch https://www.youtube.com/watch?v=N9yNCQJr04Q&feature=youtu.be Hospitality Interior Design Trends 2. Watch https://www.youtube.com/watch?v=aSPpGo7zpDA&feature=youtu.be Stockholm Design Talks: Hospitality Design – What’s Coming 3. Watch https://www.youtube.com/watch?v=QTVGrFWAkjo&feature=youtu.be Emerging Trends in the Hotel Industry 4. Watch https://www.youtube.com/watch?v=mBZdXvN0IZQ&feature=youtu.be Modern Sensibility Chinese Cuisine Restaurant 5. Watch https://www.youtube.com/watch?v=un28PH5rFm4&feature=youtu.be Modern Restaurant design 6. Watch https://www.youtube.com/watch?v=HoTKWOwo5vM&feature=youtu.be American Family Design 7. Watch https://www.youtube.com/watch?v=tla_2SwmCIo&feature=youtu.be Best Café Restaurant Designs 8. Watch https://www.youtube.com/watch?v=lHk7yRu7_K4&feature=youtu.be Design Rules – 3 of 6 – Lighting 9. Watch https://www.youtube.com/watch?v=Kc66yuQFVB8&feature=youtu.be Design Rules – 3 of 6 – Pattern and Textures 10. Watch Spa Interior Design Architecture Design Ideas 11. Watch Kitchen consultants – Interior Designers – Watch Hospitality specialization 12. Watch https://www.youtube.com/watch?v=FzP3Cvbv2Ys&feature=youtu.be Best Café Restaurant Decorations 13. Watch https://www.youtube.com/watch?v=CMEW8RPv-gQ&feature=youtu.be Hotel Concept Design 14. Watch https://www.youtube.com/watch?v=dvX5t1HGFLo&feature=youtu.be Shanghai Trends in hotel architecture and design 3. What makes your business stand out? What is your design? What is unique about your business that will draw customers? Check out some of these: 1. Watch https://www.youtube.com/watch?v=LJjuuFN4tUI&feature=youtu.be Saltwater Inn 2. Watch https://www.youtube.com/watch?v=DiD1csW1ZvE&feature=youtu.be Moai Home Bed and Breakfast Roma 3. Watch https://www.youtube.com/watch?v=_F2Gr4x8vtE&feature=youtu.be Bed and breakfast in Paris 4. Watch https://www.youtube.com/watch?v=Cce1BO-ULoY&feature=youtu.be Hotels with a Difference O1 – Otter Inn Sweden 5. Watch https://www.youtube.com/watch?v=XhyiAA2VJpY&feature=youtu.be Designer Tree Hotel in Sweden 6. Watch https://www.youtube.com/watch?v=RoIm42HecXc&feature=youtu.be Hotel Luxe Split 7. Watch https://www.youtube.com/watch?v=RoIm42HecXc&feature=youtu.be Restaurants in Bangkok – New Design 8. Watch https://www.youtube.com/watch?v=e183ozp6orc&feature=youtu.be The Herrington Inn and Spa in Geneva, IL 9. Watch Wine Country Inns of Sonoma County 10. Watch Autumn @ Hillbrook Inn and Spa: West Virginia 11. Watch https://www.youtube.com/watch?v=Y_vqUjGXda8&feature=youtu.be Unusual Hay and Wool Spas in Italy 12. Watch https://www.youtube.com/watch?v=kOIVIfBGtXY&feature=youtu.be 25 Wackiest and Most Unique Hotels on Earth 4. Now it is time to begin your designing (I) Visit several similar businesses to the one you will design ▪ What do you like? What attracts you to the space? ▪ What don’t you like? What would you do differently? (II) Speak to stakeholders about what they would like in the space ▪ Colors ▪ Furniture ▪ Style ▪ Amenities ▪ Special features (III) Visit design studios and suppliers to investigate fixtures, colors, materials, furniture ▪ What will work for your space? ▪ What will fit the area, purpose, needs? ▪ How will the cost of materials fit your budget? (IV) Interview an expert in the field (phone or in person) ▪ What advice do they give about designing the space ▪ What pitfalls do they warn about (V) Design a design board layout of the space (you will need a location in mind or project the exact size) Design must be to scale. 1. How to design a Design Board 1. http://www.monkeysee.com/play/23274-how-to-make-an-interior-design-color-board 2. http://www.creativebloq.com/graphic-design/mood-boards-812470 3. Watch 2. Check out some design board examples: 1. Search https://www.google.com/search?q=example+design+board+layout+for+new+restaur ant&client=firefox-a&hs=MAM&rls=org.mozilla:enUS:official&channel=sb&tbm=isch&tbo=u&source=univ&sa=X&ei=OzZmVKeWBsOf yATJjIL4BA&ved=0CB8QsAQ&biw=1238&bih=628 Restaurant 2. Search Boutique Hotel https://www.google.com/search?q=example+design+board+layout+for+new+boutique +hotel&client=firefox-a&hs=OBM&rls=org.mozilla:enUS:official&channel=sb&tbm=isch&tbo=u&source=univ&sa=X&ei=ezZmVOWoE4WvyQSV4 oDAAQ&ved=0CC4QsAQ&biw=1238&bih=628 3. Search Spa Hotel https://www.google.com/search?q=example+design+board+layout+for+new+spa+hotel&cli ent=firefox-a&hs=SW1&rls=org.mozilla:en- US:official&channel=sb&tbm=isch&tbo=u&source=univ&sa=X&ei=lzZmVJG3GMOBygTa2o KAAg&ved=0CB8QsAQ&biw=1238&bih=628 4. Search Bed and Breakfast https://www.google.com/search?q=example+design+board+layout+for+new+bed +and+breakfast&client=firefox-a&hs=Zrg&rls=org.mozilla:enUS:official&channel=sb&source=lnms&tbm=isch&sa=X&ei=sTZmVLGXKNGwyASDxIHgBw &ved=0CAgQ_AUoAQ&biw=1238&bih=628 5. Search Conference Center https://www.google.com/search?q=example+design+board+layout+for+new+confer ence+center&client=firefox-a&hs=KX1&rls=org.mozilla:enUS:official&channel=sb&source=lnms&tbm=isch&sa=X&ei=zTZmVKnREs6KyATPtIGwAg& ved=0CAgQ_AUoAQ&biw=1238&bih=628 __________________________________________________________ Part 4 – Construction Management you will move to the construction phase of your project. This will investigate the issues you must consider in the construction of the space whether it is a new build or a renovation. Who will be on the construction team? Will you use construction managers, sub-contractors, or do it all yourself? Do you have the right permits and where do you get them? Design a construction plan that outlines who is on the team, Who makes the final decisions, what sub contractores are needned, a time line for the projct, and needed permits, approvals, and inspections. Contruct a design drawing that includes all safety, sanitation, and security elements, access and parkng requirements. To complete this task: In order to thoroughly understand the case, complete the following resource activities: 1. Investigate planning steps for construction 1. Watch https://www.youtube.com/watch?v=3xLibJynff4&feature=youtu.be Statler Hotel Rooms Renovation 2. Construction Tips http://www.projectsatoz.com/articles/construction-tips These are good, check them all out!! 3. Restaurant http://www.projectsatoz.com/info-library/restaurant-project-plan-info-library/howto-develop-a-successful-restaurant-construction-schedule.html 4. Construction Stage http://www.projectsatoz.com/info-library/restaurant-project-constructionstage.html 5. Construction Drawings http://www.projectsatoz.com/services/construction-drawing.php 6. Meet with an expert in the field to find out more about the pros and cons of doing work yourself, hiring a construction manager, hiring contractors and specialists, and overall keeping the project on time and in budget. 2. Plans and Permits 1. Guidelines to consider http://www.projectsatoz.com/services/restaurantlayout.php?gclid=CjwKEAiA7ZajBRCpur2xi47n1zkSJADqV2Wl7lxTWBdApKlJ6kmfv7CgrQ X-LzvXa0p7c4jIw2VabRoC3-Dw_wcB 2. Visit the city or county offices both online and in person to find out more about the permits that are required; Keep in find safety and security issues. Find out cost of permits, when needed, when inspections are needed and by whom. 3. Common concerns in construction 1. Quality Control http://www.projectsatoz.com/info-library/restaurant-business/how-toperform-quality-control-on-your-restaurant-design-and-construction.html 2. Keeping Guests Happy During Renovation http://hotelexecutive.com/business_review/1271/beyond-reconstruction%E2%80%93-tips-for-keeping-guests-happy-during-renovation 3. Talk to contractors and subcontractors who have engage in the type of project you propose to find out pitfalls, special concerns, and how to communicate effectively. 4. Budget 1. http://hotelexecutive.com/business_review/382/how-to-keep-a-small-hotel-renovationproject-under-budget 2. Cost Estimating Guide (in Resources) 3. Cost to Build Average Hotel http://www.fixr.com/costs/build-hotel