Instruction
You ran a quality outcomes report for University Hospital, shown below. Go to https://www.healthypeople.gov and identify the national target (benchmark) for each measure; use this information to complete the table below. Highlight UH’s measures that are worse than the benchmark in red and highlight UH’s measures that are better than the benchmark in green. Choose one measure that you feel is the top priority for quality improvement efforts. Outline a proposed plan for a PDSA cycle for this measure.

University Hospital HP2020 Benchmark
Proportion of people age 18 years and over reported that instructions from health care providers were easy to understand 72%
Proportion of persons who report their health care provider always asked them to describe how they will follow the instructions 18%
Hospitalizations for asthma per 10,000 children under age 5 years 19.7
Percent of pregnant females who suffered complications during hospitalized labor and delivery 37%
Invasive healthcare-associated methicillin-resistant MRSA infections per 100,000 persons 41.6