Airline employee and labor relations is governed by: a. Wagner Act b. Right to Work Act c. Railway Labor Act d. None of the above • The National Labor Relations Act covers all employees except: a. Private sector employees b. Non union employees c. Public sector employees d. Non profit employees • Failures in public sector pay for performance systems are due to: a. Lack of adequate funding b. Employee distrust of management motives c. Infrequent timing of, and inadequate amount, of award payments d. All of the above • Describe the difference between a Union Shop, and an Agency Shop? • Resupervise Reassign, Retrain, Revitalize, Retrain—are all part of_______________________________________________ • • Which state was the first to allow local government public employees to engage in collective bargaining: a. New York b. Maryland c. Wisconsin d. Ohio Maslow’s hierarchy of needs theory is credited as a: a. method to understand employee motivation b. way to discipline errant employees c. process whereby employees compare themselves to others d. none of the above • Executives of nonprofit organizations are usually evaluated on the following skills or competencies:

a. fundraising prowess

b. program management

c. financial management

d. all of the above • Lack of resources, lack of opportunities, lack of personal interest and lack of transportation all describe: a. decline in employee engagement b. barriers to volunteer recruitment c. the looming employee skills gap d. loss of membership by unions • Is it possible for a board member of a non-profit organization to be effective it they are not committed to its goals? Briefly explain your answer_________________________________________________________________ Work-life balance, Opportunity to learn and grow, Make a difference in the community and having a position with upward mobility and visibility was cited as a favorable reason for selecting government work by which of the following age cohorts: a. Baby boomers b. Generation X c. Millennials d. the greatest generation • • “..homicide is the second largest cause of fatalities in the workplace—and is the first cause for women—…Across all branches of government, the largest number of fatalities is in the public safety and criminal justice fields” was studied and released by: a. CDC b. FDA c. HHS d. NIOSH • According to a recent study of over 3,000 public sector HR professionals by IPMA-HR the top three motivators for seeking public employment are; organizational culture, challenging work, and making a difference in the community. ___True ______False —————————————————————————————————————————- Essay. Answer (300-500) words for each question 1. It is said that the process of evaluating employees (employee appraisals) is disliked equally by managers and employees. Describe the different appraisal systems, their strengths and weaknesses, and the nascent trend by some large employers to replace the annual performance appraisal system. 2. Calls for reforms in the federal Civil Service System have been a near constant presence in public administration since the enactment of the Pendleton Act. There have been many commissions, task forces, study groups etc. Trace the evolution of the calls for reform, including the CSRA of 1978—What were the major changes of this Act? Did it settle, once and for all, the constant complaints about the need to make it easier to terminate nonproductive employees? 3. Compare the reform of the SES advocated by President Obama against the efforts made by his predecessors. Be specific in your analysis, 4. At the same time private sector unions declined, public sector unions saw a dramatic increase in their ability to organize state and local government employees and bargain on their behalf. Describe and analyze. What explanation is given for the dramatic growth of public sector unions? What is the current rate of union workforce representation, and what are some of the more recent efforts to roll back union strength in the public sector. 5. Describe and analyze how the demographic shifts facing the United States will require human resource practitioners to approach their profession? 6. Describe, contrast and analyze three content theories of motivation with three process theories of motivation. Which one would you select either for the organization you worked or are currently working for? 7. From a management perspective what are the advantages and disadvantages of supervising employees that are represented by a union? …