M4 Written Assignment – Active Listening
http://www.careacademy.org/Care%20Academy%20Documents/cc_activelt.pdf

After reading the texts and mini-lectures in this module write a paper that completes the tasks below.
EXCERPT 1
I have no place to turn. I am always alone ..I mean I have a lot of friends but Im not sure they are real friends. We get together every weekend but sometimes when they dont call I get all paranoid and feel like…. I dont know. I just wish that sometimes I could be a fly on the wall but I cant so it makes me…. uh um…. uncomfortable. I guess.
Provide responses to this excerpt that demonstrates the following active listening skills:
Encouraging:
Restating:
Clarifying:
Reflecting Consumers Feelings:
Validating:
Summarizing:
EXCERPT 2
I have this problem. My family is crazy. My parents are like two big kids. I feel like I always have to tell them what the right thing to do is….. and then they get mad at me. I know I cant take care of them but it’s like they mess around and are irresponsible and then they want to complain to me about how everyone else is messed up. I feel like when I call them there is always some issue they are not telling me about. Is it me? Am I the one whos crazy here?
Provide responses to this excerpt that demonstrates the following active listening skills:
Encouraging:
Restating:
Clarifying:
Reflecting Consumers Feelings:
Validating:
Summarizing:
EXCERPT 3
We have been married for just under a year. It is a second marriage for both of us. I have no children and she does and they are grown. Since I have been married I feel like I have to cater to her children. I can respect that I realize shes their mother but come on already. I dont want her to fight with her kids but I just can see how they take advantage of her. Then I get dragged into it. It upsets me to watch her give so much and get very little in return.
Provide responses to this excerpt that demonstrates the following active listening skills:
Encouraging:
Restating:
Clarifying:
Reflecting Consumers Feelings:
Validating:
Summarizing:
EXCERPT 4
(From a child) I dont want to go on the bus anymore. How come my parents cant drive me? I dont like school. I just want to stay home.
Provide responses to this excerpt that demonstrates the following active listening skills:
Encouraging:
Restating:
Clarifying:
Reflecting Consumers Feelings:
Validating:
Summarizing:
Note: This paper should be 1-2 pages and APA style.