Measure and Analyze phases of the DMAIC process and apply them to your selected case study.

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Measure and Analyze phases of the DMAIC process and apply them to your selected case study.

Question Description

My company is Phone Systems Inc. Previous submissions are attached.

  • For this second milestone, you will provide the Measure and Analyze phases of the DMAIC process and apply them to your selected case study. You will first measure performance by creating a process to gather data on the current situation and then begin to create a picture of what the future state will look like, focusing on the proposed solution.