Part C-Determining Appropriate Benchmarks

Evaluation of three benchmark issues

Three major benchmarking issues affecting the organization include access to care,

strafing concerns and patient satisfaction issues. Patient satisfaction is a crucial factor that will

ensure that the healthcare organization maintains and retains a good reputation. Here, it needs to

reflect on the aspects that matter to maintaining high qualities in terms of service. According to

Manzoor et al., (2019), patient satisfaction denotes the patients received happiness levels

resulting g from their feeling about the healthcare services received. Care effectiveness is set to

ensure that patients prefer getting best and services from the hospital. Again, they also expect to

find a high availability of medicine in the hospital prescribed by the doctors. The healthcare

organization must consider the kind of models it increased to support the care services.

Generally, patients’ satisfaction is backed by the formulation of patient-centred models.

Access to care considers the timeliness of using healthcare facilities and services for

personal health. It’s associated with several elements that include coverage, timelessness,

services and workforce. Coverage denotes the facilities that allow access to healthcare. Most

importantly, insurance coverage is most important in this case, as people may suffer financially

to access care. Services offered matters a lot to the patients. If a patient cannot receive an

individual service such as prevention and screening, the access is limited as they may suffer.

Timeless names reflect on the healthcare organization’s ability to offer services when required.

Health is a sensitive issue that needs a high level of timelessness. Workforce incorporates the

capability of providers within healthcare premises. Generally, every organization must ensure

that they have competent, qualifies and capable medical providers