Small and Medium Sized Business: Contingency and disaster recovery Analysis

Instructions

Read and prepare the case study on Small/Medium Sized Business in Business Continuity & Disaster Recovery for IT Professionals on pp.451-478. Identify any unique BC/DR factors for these sizes of firms and what options are available to mitigate threats, and answer the question: how does the preparedness of small/medium sized businesses impact larger companies and the wider community? Responses should be limited to under 3 pages and include any articles, documents, or other research artifacts where appropriate

SMB case study: Balancing internal capability and cost with co-location data centers for DR Poway, CA-based Mitchell Repair Information Company LLC or Mitchell 1, a SnapOn company, specializes in automotive repair manuals and software management systems for automotive repair shops. In addition to its online resources and software for mechanics, it also staffs a 50-person call center with expert technicians as a resource for customers who have questions about repairs. The company claims that despite the increasing popularity of completely outsourced or cloud disaster recovery services, deploying its own equipment in a SunGard co-location data center has proven the right mix of hosted and do-it-yourself disaster recovery (DR) and data center load-balancing for the company. About 4 years ago, the company began a rel….