A. Research Specification:-
# of pages: 55 pages (appendixes included) + Questionnaire Prepration
B. Research Topic:-
“The Effects and results of applying ISO-9001 in the overall performance in Power & Desalination Plant”
C. Case Description:-
Place: Power & Desalination Plant (produces electricity and distillate water)
The Plant has low overall efficiency, high operation and maintenance cost with low effectiveness, low training output, high inventory and spare parts, poor product quality , bureaucracy, long authority chain, ext. As a result the management decide to take ISO-9001 certificate and apply its instructions and procedures to all plant activities.
D. Research Problem & Definition:
Does the ISO-9001 improve performance in the power & desalination plant, how and in which fields (operation, maintenance, HR, accounting, finance, laboratory, inventory, ext.)
E. Attached is the research format