The verbal and nonverbal messages used by receivers to indicate reactions to communication are called _____.
a. noise
b. feedback
c. interactions
d. modalities
The feedback term in any communication is worked as mediator between two or more people, electronic messages, bots etc. it ensures the transaction must run smoothly and makes the process easy so that even a layman can understand. The message sent in response to the service used by the receiver back to the entity is called feedback.
The feedback may be positive or negative depends on the amount of satisfaction received by the beneficiary.
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Option a) is incorrect
Because, noise represents the signal which distracts from receiving the desired message from the sender.
Option b) is…
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