1. Managed health care was developed as a way to provide affordable, comprehensive, prepaid health care services to __________.
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a. |
enrollees |
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b. |
patients |
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c. |
payers |
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d. |
providers |
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2. The Healthcare Effectiveness Data and Information Set (HEDIS) was developed by the __________ and created standards to assess managed care systems in terms of membership, utilization of services, quality, access, health plan management and activities, and financial indicators.
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a. |
Centers for Medicare and Medicaid Services (CMS) |
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b. |
Joint Commission |
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c. |
National Committee for Quality Assurance (NCQA) |
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d. |
Office of the Inspector General (OIG) |
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3. A managed care organization (MCO) is responsible for the health of a group of __________ and can be a health plan, hospital, physician group, or health system.
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a. |
enrollees |
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b. |
patients |
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c. |
payers |
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d. |
providers |
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4. With managed care’s capitation financing method, if the physician provides services that cost less than the capitation amount, there is a profit, which the physician ___________.
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a. |
distributes to all patients in the practice |
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b. |
keeps to reinvest in the medical practice |
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c. |
pays back to the managed care organization |
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d. |
reimburses to government third-party payers |
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5. The primary care provider (PCP) is responsible for __________.
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a. |
being a gatekeeper to provide services at the highest possible cost |
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b. |
denying all referrals to specialists and inpatient hospital admissions |
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c. |
providing nonessential health care services to all patients |
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d. |
supervising and coordinating health care services for enrollees |
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6. Managed care plans that are “federally qualified” and those that must comply with state quality review mandates, or __________, are required to establish quality assurance programs.
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a. |
laws |
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b. |
procedures |
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c. |
regulations |
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d. |
standards |
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7. A quality assurance program includes activities that __________ the quality of care provided in a health care setting.
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a. |
assess |
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b. |
deny |
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c. |
provide |
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d. |
quantify |
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8. Many states have enacted legislation requiring a(n) __________ to review health care provided by managed care organizations.
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a. |
external quality review organization |
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b. |
group of community members |
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c. |
subcommittee of state legislators |
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d. |
task force of out-of-state providers |
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9. The National Committee for Quality Assurance (NCQA) reviews managed care plans and develops report cards to __________.
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a. |
allow health care consumers to make informed decisions when selecting a plan |
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b. |
control the quality and utilization of health care services to patient populations |
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c. |
establish punitive monetary penalties that are paid by poor quality providers |
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d. |
guarantee the financial stability of managed care plans and their organizations |
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10. Which is a method of controlling health care costs and quality of care by reviewing the appropriateness and necessity of care provided to patients prior to the administration of care or after care has been provided?
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a. |
health information management |
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b. |
risk management |
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c. |
quality management |
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d. |
utilization management |
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11. Reviewing the appropriateness and necessity of care provided to patients prior to the administration of care is called __________ review, and such review after care has been provided is called __________ review.
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a. |
prospective; retrospective |
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b. |
retrospective; prospective |
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12. Which is a review for medical necessity of inpatient care prior to the patient’s admission?
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a. |
concurrent review |
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b. |
discharge planning |
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c. |
preadmission certification |
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d. |
preauthorization |
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13. Which is a review that grants prior approval for reimbursement of a health care service?
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a. |
concurrent review |
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b. |
discharge planning |
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c. |
preadmission certification |
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d. |
preauthorization |
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14. Which is a review for medical necessity of tests and procedures ordered during an inpatient hospitalization?
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a. |
concurrent review |
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b. |
discharge planning |
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c. |
preadmission certification |
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d. |
preauthorization |
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15. Which involves arranging appropriate health care services for the patient who is being released from an inpatient hospitalization?
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a. |
concurrent review |
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b. |
discharge planning |
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c. |
preadmission certification |
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d. |
preauthorization |
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16. Some managed care plans contract out utilization management services to a utilization review organization (URO), which is an entity that __________.
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a. |
conducts a quality management program and completes focused review studies and medical audits |
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b. |
establishes a utilization management program and performs external utilization review services |
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c. |
performs risk management activities that result in appropriate in-service education for medical staff |
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d. |
provides a service to the organization to ensure that physicians have met credentialing requirements |
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17. Which involves the development of patient care plans for the coordination and provision of care for complicated cases in a cost-effective manner?
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a. |
case management |
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b. |
risk management |
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c. |
quality management |
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d. |
utilization management |
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18. Prior to scheduling elective surgery, managed care plans often require a __________ during which another physician is asked to evaluate the necessity of surgery and recommend the most economical, appropriate facility in which to perform the surgery.
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a. |
preauthorization |
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b. |
prospective review |
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c. |
retrospective review |
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d. |
second surgical opinion |
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19. Medicare and many states prohibit managed care contracts from containing __________, which prevent providers from discussing all treatment options with patients, whether or not the plan would provide reimbursement for services.
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a. |
credentialing statements |
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b. |
gag clauses |
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c. |
physician incentives |
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d. |
profit margins |
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20. Physician incentives include payments made directly or indirectly to health care providers to __________ so as to save money for the managed care plan. Managed care plans that contract with Medicare or Medicaid must disclose information about physician incentive plans to CMS or state Medicaid agencies before a new or renewed contract receives final approval.
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a. |
contractually provide limits and quotas for services |
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b. |
encourage them to reduce or limit patient services |
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c. |
prevent physicians from receiving payment for services |
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d. |
underwrite exotic travel and other bonuses for services |
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21. An integrated delivery system (IDS) is an organization of __________ that offer joint health care services to subscribers.
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a. |
affiliated providers’ sites |
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b. |
government agencies |
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c. |
nonparticipating providers |
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d. |
third-party payers |
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22. A physician-hospital organization (PHO) is owned by hospital(s) and physician groups that obtain managed care plan contracts. The physicians __________ and provide health care services to plan members.
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a. |
are employed by the PHO |
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b. |
calculate what they want to earn |
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c. |
maintain their own practices |
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d. |
purchase the PHO building |
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23. A management service organization (MSO) is usually owned by physicians or a hospital and provides practice management (administrative and support) services to __________.
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a. |
government health programs |
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b. |
individual physician practices |
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c. |
managed care organizations |
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d. |
third-party payers |
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24. A group practice without walls (GPWW) establishes a contract that allows physicians to maintain their own offices and share services, such as __________.
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a. |
admitting patients to the hospital |
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b. |
appointment scheduling and billing |
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c. |
performing surgical procedures |
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d. |
providing office services to patients |
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25. An integrated provider organization (IPO) manages the delivery of health care services offered by hospitals, physicians, and other health care organizations. Physicians associated with an IPO are considered __________.
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a. |
employees |
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b. |
independent contractors |
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c. |
self-employed |
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d. |
temporary staff |
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26. A medical foundation is a nonprofit organization that contracts with and __________ the clinical and business assets of physician practices.
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a. |
acquires |
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b. |
indentures |
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c. |
leases |
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d. |
liquidates |
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27. A health maintenance organization (HMO) is an alternative to traditional group health insurance coverage and provides comprehensive health care services to voluntarily enrolled members on a __________ basis.
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a. |
fee-for-service |
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b. |
per diem |
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c. |
prepaid |
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d. |
retrospective |
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28. Which is associated with health care that is provided in an HMO-owned center or satellite clinic or by physicians who belong to a specially formed medical group that serves the HMO?
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a. |
closed-panel HMO |
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b. |
open-panel HMO |
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29. Which is associated with health care that is provided by individuals who are not employees of the HMO or who do not belong to a specially formed medical group that serves the HMO?
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a. |
closed-panel HMO |
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b. |
open-panel HMO |
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30. Which is associated with contracted health care services that are delivered to subscribers by participating physicians who are members of an independent multispecialty group practice?
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a. |
direct contract model HMO |
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b. |
group model HMO |
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c. |
network model HMO |
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d. |
staff model HMO |
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31. Health care services provided to subscribers by physicians employed by the HMO are associated with a __________. Premiums and other revenue are paid to the HMO, and usually all ambulatory services are provided within HMO corporate buildings.
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a. |
direct contract model HMO |
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b. |
group model HMO |
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c. |
network model HMO |
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d. |
staff model HMO |
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32. Which is associated with contracted health care services that are delivered to subscribers by individual physicians in the community?
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a. |
direct contract model HMO |
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b. |
group model HMO |
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c. |
network model HMO |
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d. |
staff model HMO |
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33. Which is associated with contracted health care services that are provided to subscribers by two or more physician multispecialty group practices?
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a. |
direct contract model HMO |
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b. |
group model HMO |
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c. |
network model HMO |
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d. |
staff model HMO |
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34. Which type of HMO contracts health services that are delivered to subscribers by physicians who remain in their own office settings?
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a. |
independent practice association |
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b. |
point-of-service plan |
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c. |
preferred provider organization |
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d. |
triple-option plan |
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35. To create flexibility in managed care plans, some HMOs and preferred provider organizations have implemented a(n) __________, under which patients have freedom to use the managed care panel of providers or to self-refer to out-of-network providers.
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a. |
independent practice association |
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b. |
point-of-service plan |
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c. |
preferred provider organization |
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d. |
triple option plan |
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36. A managed care network of physicians and hospitals that have joined together to contract with insurance companies, employers, or other organizations to provide health care to subscribers for a discounted fee is called a(n) __________.
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a. |
independent practice association |
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b. |
point-of-service plan |
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c. |
preferred provider organization |
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d. |
triple option plan |
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37. Which is created when a number of people are grouped for insurance purposes and the cost of health care coverage is determined by employees’ health status, age, sex, and occupation?
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a. |
cafeteria plan |
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b. |
managed care |
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c. |
risk pool |
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d. |
self-referral |
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38. Which is a private, not-for-profit organization that assesses the quality of managed care plans in the United States and releases the data to the public for consideration when selecting a managed care plan?
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a. |
Centers for Medicare and Medicaid Services |
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b. |
department of health in each state |
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c. |
National Committee for Quality Assurance |
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d. |
The Joint Commission |
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39. Which consumer-directed health plan funds health care expenses with insurance coverage and the individual selects one of each type of provider to create a customized network and pays the resulting customized insurance premium?
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a. |
customized sub-capitation plan |
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b. |
flexible spending account |
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c. |
health savings account |
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d. |
health reimbursement arrangement |
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40. Which consumer-directed health plan provides tax-exempt accounts offered by employers to any number of employees, which individuals use to pay health care bills? The employees contribute funds through a salary reduction agreement and withdraw funds to pay medical bills. Funds are exempt from both income tax and Social Security tax (and employers may also contribute). By law, employees forfeit unspent funds at the end of the year.
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a. |
customized sub-capitation plan |
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b. |
flexible spending account |
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c. |
health savings account |
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d. |
health reimbursement arrangement |
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41. Which consumer-directed health plan allows participants to enroll in a relatively inexpensive high-deductible insurance plan and open a tax-deductible savings account to cover current and future medical expenses? Money deposited (and earnings) is tax-deferred, and money withdrawn to cover qualified medical expenses is tax-free. Money can be withdrawn for purposes other than health care expenses after payment of income tax plus a 15 percent penalty. Unused balances “roll over” from year to year, and if an employee changes jobs, he or she can continue to use the fund to pay for qualified health care expenses.
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a. |
customized sub-capitation plan |
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b. |
flexible spending account |
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c. |
health savings account |
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d. |
health reimbursement arrangement |
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42. Which consumer-directed health plan allows tax-exempt accounts to be offered by employers with 50 or more employees, which individuals then use to pay health care bills? Funds must be used for qualified health care expenses, and unspent money can be accumulated for future years. If an employee changes jobs, he or she can continue to use the funds to pay for qualified health care expenses.
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a. |
customized sub-capitation plan |
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b. |
flexible spending account |
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c. |
health savings account |
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d. |
health reimbursement arrangement |
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43. Which is a voluntary process that a health care facility or organization undergoes to demonstrate that it has met standards beyond those required by law?
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a. |
accreditation |
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b. |
mandate |
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c. |
regulation |
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d. |
requirement |
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44. Accreditation organizations develop standards that are reviewed during an evaluation process that is conducted both offsite and onsite. The evaluation process is called a(n) __________.
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a. |
audit |
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b. |
inspection |
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c. |
review |
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d. |
survey |
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