The external environment and its Relationship to Strategy
- Which of Porter’s Five Forces is/are more dominant in healthcare than in other industries? How does the strength of these forces vary among healthcare sectors?
- What are the major substitutes for hospital care? How do these substitutes vary by hospital service?
- Are insurance companies buyers or suppliers for hospitals? What about physicians? Why is this designation more difficult to make in healthcare?
- How is quality determined in healthcare? How is clinical quality different from service quality?
- How can driving forces be used to envision the future?