Read the article, The High Cost of Doing Nothing by Ken Blanchard article and then please address the following questions related to the article. Your Case Study Paper should provide a cohesive narrative fully addressing the questions and recapping the relevant data and findings from the article. Please include the Case Study questions in your narrative (you can cut and paste them from below). You should include citations to the source article throughout your paper and in a References page on the last page of your paper. In-text citations should be in the format (The Ken Blanchard Companies, 2009) or (The Ken Blanchard Companies, 2009, p. X) when you have a quote in your sentence. You do not need to identify and include any additional references beyond the source article for this Case Study paper.

Please use APA format for this case study as outlined in the APA Format Template provided. Also remember that you should aim for a 1,000 word minimum for Case Study assignments, as these are comprehensive assignments than the Leadership Reflection Questions (750 word minimum).

1. Summarize the quantitative data presented in the article by recapping in a cohesive narrative the many numbers and statistics on the impact of both poor and sound leadership on the various elements of a business. There are over 20 data elements provided and you should cover at least half of them, preferably more.
2. Provide your analysis of these statistical data and your summary of the implications of leadership on an organization, covering the impacts of both poor leadership and sound leadership. Be sure that you cover the impacts of leadership on productivity, customer satisfaction, and employee retention, as these are major elements of the article.
3. Identify and discuss the key success factors and successful leadership practices presented in the article, such as strategic and operational leadership, providing employees with the necessary tools and resources, and eliminating barriers.
4. Discuss the consequences and outcomes of improved leadership (through leadership training) for employees, customers and the financial results of the organization.