What does the company offer the night auditor who wants to discontinue employment to retain them?
Identify and discuss the key success factors and successful leadership practices
July 22, 2019How do the three aspects of expectancy theory tie together?
July 22, 2019What does the company offer the night auditor who wants to discontinue employment to retain them?
Question Description
In each week of this course, you will research and select three (3) peer-reviewed, scholarly sources to develop an annotated bibliography that you can use in your Doctoral Study. You will need to take the three sources and synthesize the references into a single narrative annotated bibliography that compares/contrasts or supports your study. For example, you may develop three references that will fit into the Nature of the Study (or any other component) and then the synthesized version will help you in developing your Prospectus/Proposal. Please see this week’s Learning Resources for the Sample Annotated Bibliography Template, which you should use to complete your annotated bibliography.
Post your synthesized annotated bibliography narrative that includes an explanation of how these references relate to one or more components of your Doctoral Study and incorporates specific references to the Doctoral Study Rubric.
Refer to the Week 5 Discussion 2 Rubric for specific grading elements and criteria. Your Instructor will use this rubric to assess your work.
There is an overwhelmingly high rate of turnover in hotels (Ramall, 2014). Among all departments that exist in hotels, the front office desk has the highest turnover rate (Francis, 2017). According to the U.S. Bureau of Labor Statistics (2018), there were around 935,000 employee separations from hotel front desks in March 2017, and this grew to 957,000 employee separations. The general business problem is that the high rate of turnover among hotel front desk positions may lead to poor customer service and lost profits. The specific business problem is that some hotel leaders lack strategies for retaining front desk night audit employees.
Purpose Statement
The purpose of this qualitative study is to explore strategies some hotel leaders use for retaining night audit employees.
The population of the study involves hotels that have a low turnover during the night audit shift, in Virginia Beach, VA. The implication for positive social change is the availability of more jobs, job security, continued employment, which in effect improve standards of living.
Research Question
What retention strategies do hotel leaders use for retaining front desk night audit employees?
Interview Questions
What strategies does the company use to retain the night auditors?
What are the benefits offered to retain the night auditors?
What are the wages offered to retain the night auditors?
What does the company offer the night auditor who wants to discontinue employment to retain them?
