The training is an essential program that every organization needs to manage their employees because it is beneficial among the employees in developing their updates skills through the latest methodology now. The knowledge will give together with how to handling and analyzing their jobs, so that they can solve the organizational problems themselves. Therefore, it is mentioned that a training method is not an end in itself, but a means to accomplish a particular objective. (Shiny P. Kumar, 2009)

Effectiveness means create an expected result. The effectiveness of training is an important factor within an organization. In processing the effectiveness of training programs will consumes much precious time and resources, but these are in short-term demand and supply in recent organizations. (Shiny P. Kumar, 2009)

Hence, many training programs are unable to achieve the prospective organizational benefits. It can assist to realize where the problem is if they are having a well-structured measuring system. With a realistic thinking, it is able to show a valid and significant benefit from the training programs in their organization. As a result, the company is essential to have an effective training. (Shiny P. Kumar, 2009)

Besides, it is also noted that the business environment is not standing still. The competitors, technologies, legislations and even regulations will often keep changing. It is being able to estimate the results that will help us adapt to such changing circumstances. (Shiny P. Kumar, 2009)

Problem Statement

Even if training is an important program to the employees in a workplace, therefore it will also have problems with training programs. The main problem with training to the employees is no one learns anything when they are bored or unconscious. The large numbers of employees will required to sit in neat little rows, listening to dispassionate people and predictably depressing courses. (Berkun S., Longacre V., 2004 )

Because of they are bored or unconscious, therefore many people will tend to sit at the back and always playing games on phone or talking with others. As a result, most people will dislike the type of meeting and other regarding events about training programs. People’s attention spans are in short-term, they will spend more time on their interested events even if they are in the training program. If the training programs they attend can’t attract their attention, they won’t be paying attention for very long period. (Berkun S., Longacre V., 2004 )

Furthermore, it is common that the trainers will use the same or similar materials for the trainees in the training programs every course. (Berkun S., Longacre V., 2004 ) If the trainees are attending few times before, and meet the same trainers, they will definitely can predict that is an useless period.

If the entire training programs are standing on presentation, hence the trainees also will feel sleepy and distraction. Therefore, the trainers need to do some research that how to attract trainees’ attention. Perhaps they can think some events that can interaction with their trainees, so they will hold their mind in the training programs.

Research Question

• What is the objective of training? What is the importance of developing a role in training?
• What types of training programs that considered in a workplace?
• What are the factors that affect the effectiveness of training?

Research Objectives

• To identify the objective of training and importance of developing a role in training.
• To analysis the different types of training programs in a workplace.
• To evaluate the factors that will influence the effectiveness of training.

Chapter 2 Literature Review

2.0 Introduction

This chapter is focused on the literature review that related to the effectiveness of training. The objectives are the inevitable focal points to both the employers and employees within an organization. Without objectives, the company is more difficulty to meet the targets. The employers can decide their aims to achieve and hence they are capabilities to pass the duties to their employees. Moreover, training is developing an important role in training. The employees can complete their own works more effective and efficient. Besides, training programs can consists of many types that considered in a workplace. It can separate to several different types in training programs. The different types of training programs also will mentioned in this chapter. Obviously, there are some factors that will influence the effectiveness of training programs. It will be stated clearly in this chapter.

Training Objectives

Training objective plays a vital role and also the most important parts in the training program. But, some people will think of training objective is wastage of valuable time. The issue here is that are always limited resources and the training objectives following the design of training actually. It provides the clear outlines and develops the training programs within a short-term period because objectives are focusing specifically on business demands. Training objectives tell the trainees that what are the expected results will come out at the end of the training programs. It is a primary significance from a number of stakeholder perspectives. (Compare Infobase Limited, 2007) There are four beneficiaries of training objectives, such as trainer, trainee, designe